Question 1

Am I locked into a contract with The HR Factor?

Accepted Answer

No, there are no contracts or hidden costs.  Once you sign up and your system set-up is completed, you pay on an ongoing monthly basis.  You can opt out of using our system providing 30 days’ written notice.  If you want further information on our terms and conditions, you can find these here https://www.thehrfactor.co.nz/terms-and-conditions (https://www.thehrfactor.co.nz/terms-and-conditions)

Question 2

Is there only one software package available?

Accepted Answer

Yes - we believe that our system offers you the best content and value for SME businesses with everything you need and nothing you don’t.  It provides you with a full range of fully compliant self-service employment agreements, policies and toolkits, whilst giving you an easy-to-manage system to house everything employee-related. But, if you just need a couple of things to build your HR resource, our employment agreements, policies and toolkits are available to purchase as stand-alone products also.

Question 3

Do all The HR Factor documents cover my legal requirements?

Accepted Answer

Yes, our documents are all legally compliant and are up to date with current legislation.  When you opt for our software system all legislative updates will automatically be uploaded into your dashboard for you - taking any worries you may have about ensuring you remain compliant.  For stand-alone purchases on our shop site, all legislative updates are current as at the time of purchase.

Question 4

Will my information be confidential?

Accepted Answer

We take confidentiality seriously.  All matters that are disclosed to us will be confidential between the parties during and post any relationship between us.

Question 5

Who put these documents together?

Accepted Answer

A team of highly experienced New Zealand legal experts with many years of experience and an outstanding reputation in the New Zealand marketplace.

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