We’re not just your outsourced HR team, we’re your people partners, evolving alongside your business. As your company grows and shifts, we adapt with you, ensuring your HR support always fits just right.
No rigid structures, no cookie-cutter solutions. We shape our services to match your unique needs, jumping in when and where you need us. Flexible, responsive, and always aligned with your culture, that’s HR, done right.
People challenges? We’ve got your back. From tricky conversations to performance issues and workplace disputes, we help you navigate employment law with practical, no-nonsense advice.
Forget the stress, we make employment relations simple, ensuring issues are handled quickly, fairly, and in line with best practices. With us in your corner, you can tackle tough situations with confidence and keep your workplace running smoothly.
We help you build a rock-solid HR foundation, whether that means refining what you’ve got or creating a fully tailored setup from scratch. Our goal? To ensure your policies, processes, and documentation aren’t just compliant, but built to support your business as it grows.
No cookie-cutter templates here. We take the time to understand your people, culture, and unique needs, crafting HR compliance solutions that work in the real world, practical, people-focused, and built for your business.
Great leadership doesn’t happen by chance, it’s built. Our one-on-one and team coaching programs help leaders unlock their potential, sharpen their skills, and drive real impact.
Through tailored coaching sessions, we focus on personal growth, professional development, and practical strategies to navigate challenges with confidence. The goal? To create bold, capable leaders who inspire, perform, and take their teams to the next level.
Finding the right talent shouldn’t be a headache. Our recruitment support services take the stress out of hiring, helping you attract and secure top candidates with ease.
We streamline the process, prioritising a seamless candidate experience that strengthens your employer brand and sets you apart. The result? A smoother, more efficient hiring journey that brings the right people into your business, without the hassle.
When things get messy at work, you need clarity, not confusion. That is where we step in. Our Private Security Personnel Licensing Authority (PSPLA) certified workplace investigators bring professionalism, objectivity and a calm, steady presence to situations that can easily spiral. We focus on facts, turning uncertainty into clarity with a fair, balanced and independent process.
As licensed specialists, we operate under strict PSPLA standards. Your investigation will be managed with discretion and independence, guided by a balanced, clear and well-structured process built on integrity.
Internal issues can quickly damage trust, morale and culture. Our team brings experience, empathy and strong HR and employment law understanding to restore balance before matters escalate. Every case is approached with care, structure and transparency because doing it right matters.
“HR Factor made a difficult situation much easier to manage. Straightforward, fair, and professional from start to finish.” MD, Trade Industry
We’re here to help you
with your Workplace
Investigations
Internal issues can quickly damage trust, morale and culture. Our team brings experience, empathy and strong HR and employment law understanding to restore balance before matters escalate. Every case is approached with care, structure and transparency because doing it right matters.
When the stakes are high, you do not get a second chance to handle it properly. The HR Factor delivers investigations that are clear, credible and human. We protect your business and your people in equal measure.
“HR Factor managed a sensitive investigation with empathy and fairness. People felt heard, while the process delivered clear, defensible outcomes.” HR Manager, Professional Services Industry
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What PSPLA Certification Means
The Private Security Personnel Licensing Authority is a New Zealand government body that regulates workplace investigators and other security related professionals. Being PSPLA certified means we meet strict legal and ethical standards. It gives you the assurance that your investigation is handled independently, professionally and in full compliance with New Zealand law.
Our certification reflects professional integrity, rigorous vetting and credibility, strong legal compliance, and best practice investigation processes that align with employment and privacy legislation. In short, PSPLA certification is your guarantee that when The HR Factor leads an investigation, it is done with structure, transparency and trust at its core.
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What We Investigate
Every workplace has its challenges and when they arise, how you respond matters. We conduct investigations into issues such as theft, drugs and alcohol, dishonesty, bullying, harassment, discrimination and sexual harassment. Each investigation is tailored to your business and handled with professionalism, fairness and discretion. We scope the issue, set clear terms of reference and maintain transparent communication from beginning to end, giving you confidence that the matter is being managed correctly.
When to Call Us
If something does not feel right, contact us early. The sooner we are involved, the easier it is to contain risk and protect your people and culture. Whether it involves a complaint, a conflict or a potential breach, we will help you manage it calmly, fairly and with absolute professionalism.
Contact us today for a confidential, no obligation chat.
